Refunds and Return Policy

At Patam Tech Kenya, we want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, our return policy outlined below explains the process for returning or exchanging items.

1. Returns

Eligibility for Returns:

• Items must be returned within 3 days from the date of delivery.
• Items must be unused, in the same condition that you received them, and in the original packaging.
• Proof of purchase (receipt or order number) is required for all returns.

Non-Returnable Items:

• Gift cards
• Downloadable software products
• Some health and personal care items

2. Refunds

Refund Process:

• Once your return is received and inspected, we will be inspected.